Our plans are unique. You don’t pay per seat. You only pay for the hours you need and ALL your employees can use them for technical support.
Includes simple but powerful support for up startups.
20 Hours Pooled Support
1 Monitored System
Up to 35 Users
For cutting edge companies looking to stay competitive.
40 Hours Pooled Support
3 Monitored Systems
8/5 Remote support
Up to 35 Users
Everything you need in one solution. Introducing the Managed App Update System, a powerful product for growing your stabilizing your business.
We provide best in class tools that help us
keep your systems running smoothly.
Schedule onsite work with at least 1 week's notice and remote work with little to no notice.
Our monitoring tools alert us whenever there is a problem on your mac so we can handle it proactively.
Whenever we complete a project or solve a problem we document that internally and provide that to our clients.
Our systems manage your software updates from Apple and only allow trusted, tested, and vetted items to be installed on your workstations.
We ensure that viruses and malware items are identified and removed from all workstations systematically and predictably.
Grove will strategize with you about your IT infrastructure needs and make sure you’re completely satisfied with our services.
We catalog and maintain an active inventory list of all your deployed computers and IT hardware. We help you see the entire picture.
We send you a monthly report so you can see what we have done. It also will show any outstanding issues and an at a glance view of all systems.
We let you log in and see all active open tickets from anyone at your organization so you can prioritize workflows.
You’ll be assigned a dedicated CSM for your business. Grove will work with you to define what success means to you and create strategized solutions.
You’ll be assigned a dedicated PM for your business. Our PMs understand your IT infrastructure to make sure projects are tailored to your business’s needs.
You’ll be able to meet with your CSM and PM regularly to align on projects, needs, and success. Communication is key which is why these are included at no additional cost.
The Grove experience is what sets us apart from the rest. Our white glove service is for all clients not just the ones with the deepest pockets. Learn a little bit about what you can expect from us as a client of Grove Technologies.