💻 +📱 Apple Support Pricing
Our plans are unique. You don’t pay per seat. You only pay for the hours you need and ALL your team members can use them for Apple Desktop or Technical Support.
Helpdesk OnlyStarter
/mo
-
20 Hours Pooled Support
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Cloud Management
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8/5 Support
-
Security Awareness Training
-
< 35 Users
Business
/mo
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40 Hours Pooled Support
-
Cloud Management
-
8/5 Remote support
-
Security Awareness Training
-
< 35 Users
Custom Plan
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Custom Hourly Pool
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Cloud Management
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8/7 Remote support
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Security Awareness Training
-
>35 Users
What does a Managed Apple Support Plan Include?
We don't charge per seat because we feel that incentivizes lower quality support. Instead we acknowledge that quality support takes time which is why we bake dedicated time into all of our managed plans to ensure the best quality support for your team.
Remote Support
Call us, Email us, or Text us we have multiple ways to get in touch to help you quickly.
MANAGED HELPDESK
Antivirus & Malware
We include Malwarebytes to ensure that viruses and infected items are removed.
MANAGED
Monthly Reports
We send you a monthly report so you can see all outstanding issues.
MANAGED HELPDESK
Client Success Manager
Grove will work with you to define what success means to you and create strategized solutions.
MANAGED
Project Management
Our PMs understand your IT infrastructure to make sure projects are tailored to your needs.
MANAGED
Annual Business Review
Grove will strategize with you about your IT infrastructure needs and make sure you’re completely satisfied.
MANAGED HELPDESK
Asset Monitoring
Our monitoring tools alert us whenever there is a problem on your mac so we can handle it proactively.
MANAGED
Device Management
Using Munki & Automox we catalog, monitor and patch all your deployed computers, automatically.
MANAGED
Onboard & Off-boarding
We standardize your onboard & off-board flow with a custom checklist and process & procedure.
MANAGED
Cloud Management
We manage your cloud infrastructure systems like Google, Office365, Box, Adobe, Dropbox, & More.
MANAGED
Purchasing & Repairs
Purchasing & Repair management as well as inventory storage* for easier inventory management.
MANAGED HELPDESK
Cyber Training
Our Cybersecurity training covers the basics with weekly trainings. Safeguard against phishing & more.
MANAGED
*Inventory Storage only available with a Managed Plan.
Looking for Help on a Short Term or Project Basis?
We have assisted many businesses in implementing MDMs, developing custom security policies and procedures, and redesigning their networks.The list goes on and on. Contact us today and see how we can help you too.
Contact SalesWe strive to work with the best.
The Grove experience is what sets us apart from the rest. Our white glove service is for all clients not just the ones with the deepest pockets.
Matthew Schweich
MPP
"I've worked with Grove for over four years, and they are highly capable and very dedicated. There's never been a challenge they weren't able to solve."
Read More Reviews
Introducing the Grove Support App for iOS & MacOS.
Open support cases right from within the app. Next-level support is always at your fingertips. You can book an appointment up to 60 days in advance within the app. We also handle emergency bookings and more.
Drop us a line.
We are a remote and fully distributed, Nationwide Apple focused MSP serving Washington DC, Philadelphia, New York, Chicago, San Francisco, San Diego & more.
We focus on providing top notch Mac Support for small to mid-sized businesses. Contact us, and learn how we can help your company.
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