Apple Support Team

Meet Your New IT Department.

We believe that managed partnerships and predefined technology agreements should not define or shape how we deliver support.

Mikaela Donelan

Client Success & Project Manager

Mikaela partners with clients to develop strategic solutions for their business needs. During project development, she is the voice of our clients!

Lauren Bazely

Account Coordinator

Lauren, a recent IT graduate joins our team to provide administrative, operational and client facing support.

Mat DelloRusso

Mac Support Specialist

Mat, a prior Helpdesk trained Support Technician, is dedicated to providing great Mac Support and a outstanding customer experience.

Nikki Lewis

Mac Support Specialist

Nikki, a prior Apple trained Support Technician, is committed to providing exceptional Mac Support and exceptional customer service.

Google Jumpcloud Core 1Password Mosyle Administrator

Natalie Simmons

Jr Mac Support Specialist

Natalie, a prior Apple trained Technician, is dedicated to providing outstanding Mac support and exceptional customer service.

CG

Chad Gordon

AV & Mac Support Specialist

Chad is our in house ZOOM certified implementation specialist as well as Apple certified technical coordinator and support professional.

ZOOM Certified Apple Deployment & Management

CS

Chris Sanborn

Mac Support Specialist

Chris helps support the needs of our enterprise customers and small business clients.

JAMF Certified Admin Jamf Certified Tech Mosyle Administrator

Cybersecurity Team

Meet your Compliance Team.

Our team is comprised of the best in class cybersecurity professionals who are seasoned to advise on NIST, SOC2, ISO and more. We can take you from a strategic plan, through systems engineering and penetration testing.

Mike Tedesco - vCISO

Michael Tedesco

CISO, CISSP, CMMC RP

With a background in the US Coast Guard, Michael helps the needs of our Government companies stay within the boundaries of compliance.

CMMC RP (ISC)² CISSP CompTIA Security+

Victoria Arkhurst - vCISO

Victoria Arkhurst

CISO, CMMC RP, CISSP, CDPSE, CISA

Victoria Arkhurst, a vCISO and managing partner of IRM Consulting & Advisory, is partnering with us to provide amazing vCISO services.

CMMC RP (ISC)² CISSP CDPSE CISA

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Vince Borho

Systems Engineer, CISO

Senior Systems Engineer & SaaS subject matter expert with 20+ years experience in enterprise systems administration, deployment and optimization.

CompTIA Network+ CompTIA Security+

Ingrum Jefferson - vCISO

Ingrum Jefferson

CISO, CEH, CMMC RP

With over 20+ years of experience, he holds a Masters in Cybersecurity as well as certifications including Certified Ethical Hacker and FEMA OT.

CMMC RP CEH FEMA OT

Admin Team

Meet The Admin Team.

Jon Brown - CEO & Founder

Jon Brown

CEO & Founder, CMMC RP

Jon is a charismatic leader, entrepreneur, teacher & mentor who helps businesses take their Mac, Cybersecurity & Networks to the next level.

Drop us a line.

We are a remote and fully distributed, Nationwide Apple focused MSP serving Washington DC, Philadelphia, New York, Chicago, San Francisco, San Diego & more.

We focus on providing top notch Mac Support for small to mid-sized businesses. Contact us, and learn how we can help your company.

Full Name
Your email address
Phone Number
Company Name
How many Mac's & PC's do you have?
How many employees do you have?
Where are you located?
What challenges are you facing?

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