Apple Support Team

Meet Your New IT Department.

We believe that managed partnerships and predefined technology agreements should not define or shape how we deliver support.

Mikaela Donelan

Client Success & Project Manager

Mikaela partners with clients to develop strategic solutions for their business needs. During project development, she is the voice of our clients!

Tiara Thornton

Mac Expert

Tiara, a prior Apple trained Support Technician, is dedicated to providing great Mac Support and a outstanding customer experience.

Apple Deployment & Management Jumpcloud Core 1Password Mosyle Administrator

Nikki Lewis

Mac Expert

Nikki, a prior Apple trained Support Technician, is committed to providing exceptional Mac Support and exceptional customer service.

Google Jumpcloud Core 1Password Mosyle Administrator

Richard Durfee

Sr Mac Expert

Rich has been helping large to mid-sized enterprises from Nike, to national real estate. He is deeply focused on excellent customer support & service.

JAMF Associate Mosyle Administrator

CG

Chad Gordon

AV & Mac Expert

Chad is our in house ZOOM certified implementation specialist as well as Apple certified technical coordinator and support professional.

ZOOM Certified Apple Deployment & Management

Chris Sanborn

Mac Expert

Chris helps support the needs of our enterprise customers and small business clients.

JAMF Certified Admin Jamf Certified Tech Mosyle Administrator

Cybersecurity Team

Meet your Compliance Team.

Our team is comprised of the best in class cybersecurity professionals who are seasoned to advise on NIST, SOC2, ISO and more. We can take you from a strategic plan, through systems engineering and penetration testing.

Mike Tedesco - vCISO

Michael Tedesco

CISO, CISSP, CMMC RP

With a background in the US Coast Guard, Michael helps the needs of our Government companies stay within the boundaries of compliance.

CMMC RP (ISC)² CISSP CompTIA Security+

Victoria Arkhurst - vCISO

Victoria Arkhurst

CISO, CMMC RP, CISSP, CDPSE, CISA

Victoria Arkhurst, a vCISO and managing partner of IRM Consulting & Advisory, is partnering with us to provide amazing vCISO services.

CMMC RP (ISC)² CISSP CDPSE CISA

VB

Vince Borho

Systems Engineer, CISO

Senior Systems Engineer & SaaS subject matter expert with 20+ years experience in enterprise systems administration, deployment and optimization.

CompTIA Network+ CompTIA Security+

Ingrum Jefferson - vCISO

Ingrum Jefferson

CISO, CEH, CMMC RP

With over 20+ years of experience, he holds a Masters in Cybersecurity as well as certifications including Certified Ethical Hacker and FEMA OT.

CMMC RP CEH FEMA OT

Admin Team

Meet The Admin Team.

Jon Brown - CEO & Founder

Jon Brown

CEO & Founder, CMMC RP

Jon is a charismatic leader, entrepreneur, teacher & mentor who helps businesses take their Mac, Cybersecurity & Networks to the next level.

Drop us a line.

We are a remote and fully distributed, Nationwide Apple focused MSP serving Washington DC, Philadelphia, New York, Chicago, San Francisco, San Diego & more.

We focus on providing top notch Mac Support for small to mid-sized businesses. Contact us, and learn how we can help your company.

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