Includes simple but powerful support for up startups.
16 hrs Pooled Support
1 Monitored System
For cutting edge companies looking to stay competitive.
48 hrs Pooled Support
3 Monitored Systems
8/5 Remote support
We provide best in class tools that help us
keep your systems running smoothly.
Schedule onsite work with at least 1 week's notice and remote work with little to no notice.
Our monitoring tools alert us whenever there is a problem on your mac so we can handle it proactively.
Whenever we complete a project or solve a problem we document that internally and provide that to our clients.
Our systems manage your software updates from Apple and only allow trusted, tested, and vetted items to be installed on your workstations.
We ensure that viruses and malware items are identified and removed from all workstations systematically and predictably.
We sit down with all our clients every quarter to ensure overall clarity and satisfaction. We also plan and prioritize future projects.
We catalog and maintain an active inventory list of all your deployed computers and IT hardware. We help you see the entire picture.
We send you a monthly report so you can see what we have done. It also will show any outstanding issues and an at a glance view of all systems.
We let you log in and see all active open tickets from anyone at your organization so you can prioritize workflows.
"Hands down the best decision our firm has made this year. Grove Technologies have been instrumental in restructuring our internal network and helped resolve a whole host of issues that have plagued our firm for years.”
“Instead of saying "thats not possible" Grove ALWAYS found a solution to our problems that fit our needs and budget. They go above and beyond to ensure we are happy, taken care of, and operating efficiently.”