Articles by category: Tips

Category: Tips

How to Avoid Embarrassment During Online Presentations or Screen Sharing

Along with the now-ubiquitous videoconferencing, screen sharing and online presentations have become vastly more common during the pandemic. This isn’t...

Jon Brown

Apr 15, 2021

Don't Store Confidential Files in Online File Sharing Services

Given their integration into the Mac’s Finder, it can be easy to forget that online file sharing services like Dropbox,...

Jon Brown

Apr 13, 2021

Archive Email to Avoid Mail Quotas, Improve Performance, and Reduce Clutter

Email is a major part of all our lives, both personally and professionally, and as such, it can add up....

Jon Brown

Apr 8, 2021

Apple Hid the Proxy Icon in Big Surs Finder Heres How to Reveal It

This is a twofer tip. You may not have known that every document window in macOS has long had a...

Jon Brown

Apr 6, 2021

Choose Your Preferred Default Web Browser and Email App in iOS and iPadOS 14

Since the earliest days of the iPhone, Apple’s Safari and Mail have been the default Web and email apps for...

Jon Brown

Mar 28, 2021

Having Trouble Finding Files on Your Mac Heres How to Reset Spotlight

For the most part, Spotlight works well. Press Command-Space or use the Search field in a Finder window, and it...

Jon Brown

Mar 23, 2021

Its Time to Consider Upgrading to macOS 11 Big Sur

We’re cautious when it comes to recommending upgrades to new versions of macOS. Apple makes the upgrade process easy—though it...

Jon Brown

Mar 21, 2021

Welcome Nikki Lewis Mac Expert at Grove Technologies

Nikki Lewis Mac Expert Full Time Nikki, a prior Apple trained Support Technician, is committed to providing exceptional Mac Support...

Jon Brown

Mar 18, 2021

PostScript Type 1 Fonts Losing Support This Year Heres What to Do

For you graphic designers out there, Adobe has announced that it will be ending support for PostScript Type 1 fonts...

Jon Brown

Mar 17, 2021

Manage Your Apple Purchases and Subscriptions on the Mac and iPhone

Last quarter, Apple’s Services segment generated a whopping $15.8 billion in revenue, 14% of the company’s total—sales of apps, media,...

Jon Brown

Mar 15, 2021

Stop Apple Watch Timer Alerts with a Press of the Digital Crown

For those who cook, the Apple Watch provides a helpful Timer app that ensures we don’t forget whatever’s in the...

Jon Brown

Mar 11, 2021

Web Ads Making the Best of a Lose Lose Scenario

Typically, we like to help you solve problems in these articles. But there’s one problem we all face that has...

Jon Brown

Mar 9, 2021

When Asking about Phishing Email, Make Sure to Write Separately Too

Sadly, email is not an entirely reliable communications medium, thanks to spam filters, addressing errors, and server failures. With certain...

Jon Brown

Mar 4, 2021

Keep iPhone 12 and MagSafe Accessories Away from Pacemakers

Remember when we had to keep magnets away from floppy disks to avoid scrambling them? Modern storage is no longer...

Jon Brown

Feb 28, 2021

M1 Macs and Silver Sparrow Malware

Hot on the heels of the release of the new Apple Silicon architecture, a new piece of malware for the...

Jon Brown

Feb 25, 2021

Keep Your Mac Quiet at Night and During Presentations with Do Not Disturb

We’re all accustomed to the Do Not Disturb feature on our iPhones since they’re with us for most of the...

Jon Brown

Feb 25, 2021

Home Sharing Lets You Access Media on Your Mac from Other Local Apple Devices

In the heyday of iTunes, Apple users stored their music, movies, and TV shows on their Macs and shared them...

Jon Brown

Feb 23, 2021

Reclaim Local Storage Space by Removing iCloud Drive Downloads

With iCloud Drive, Apple provides an Optimize Mac Storage checkbox that, when checked, stores the full contents of iCloud Drive...

Jon Brown

Feb 18, 2021

Forget Adobe Acrobat Preview May Be All You Need to Work with PDFs

We regularly hear from people who think they need Adobe Acrobat DC to manipulate PDFs. Don’t misunderstand: Adobe Acrobat is...

Jon Brown

Feb 16, 2021

Want an Early Warning System for COVID-19 Infections Install NOVID

With vaccinations underway, there’s light at the end of the COVID-19 pandemic tunnel. But given the enormity of the task...

Jon Brown

Feb 11, 2021

Getting Started with 1Password

We’ve long recommended that everyone use a password manager like 1Password instead of attempting to memorize or write down passwords....

Jon Brown

Feb 9, 2021

Welcome Mikaela Donelan to Grove Technologies!

Mikaela Donelan Client Success & PM Full Time Mikaela partners with clients to develop strategic solutions for their business needs....

Jon Brown

Feb 5, 2021

What Are Those Orange and Green Dots in Your iPhone's Status Bar?

In iOS 14 and iPadOS 14, Apple added two new status indicators to the right side of the status bar...

Jon Brown

Feb 4, 2021

Apple Provides Sensible Device and Data Access Safety Advice

Our iPhones are the keys to our digital lives, holding our most private photos, conversations, and financial data, among much...

Jon Brown

Jan 31, 2021

M1 Based Macs Have New Startup Modes, Here's What You Need to Know

For many years, Macs have relied on sets of keys held at startup to enable specific modes. Most notably, pressing...

Jon Brown

Jan 26, 2021

Apple Expands the AirPods Line with AirPods Max Headphones

If you think of AirPods as earbuds, you’re not alone. But just as Apple has given us larger iPhone Max...

Jon Brown

Jan 21, 2021

Need to Save Bandwidth on Your iPhone- Try Low Data Mode

Even as we get 5G cellular connectivity and high-speed Wi-Fi networks, there are plenty of times when you might want...

Jon Brown

Jan 19, 2021

Happy One Year Workiversary Tiara Thornton!!

Tiara Thornton Mac Expert Full Time Tiara, a prior Apple trained Support Technician, is dedicated to providing great Mac Support...

Jon Brown

Jan 18, 2021

8 Ways Apple Improved the Camera App in iOS 14

It’s difficult for most of us to imagine that a camera—something that still feels like it’s a standalone object—could be...

Jon Brown

Jan 15, 2021

Some New iOS Features You May Have Missed

We’ve published overviews of the major features in iOS 14 and iPadOS 14, along with detailed looks at our favorite...

Jon Brown

Jan 12, 2021

5 New Years Resolutions That Will Improve Your Digital Security

Happy New Year! For many of us, the start of a new year is an opportunity to reflect on fresh...

Jon Brown

Jan 7, 2021

Not Enough Space to Install iOS 14 or iPadOS 14? Try This Approach

Suppose you have an older iPhone or iPad, especially one with only 16 GB of storage. In that case, it’s...

Jon Brown

Jan 5, 2021

Pinch to Zoom in All Photos View in iOS 14

Photos in iOS 14 provides four views of your library: Years, Months, Days, and All Photos. For the first three,...

Jon Brown

Dec 23, 2020

Flash Is Dead Uninstall Flash Player to Keep Your Mac Secure

In July 2017, Adobe announced that it would stop distributing and updating Flash Player on December 31st, 2020. Web standards...

Jon Brown

Dec 16, 2020

Did You Know That Your iPhone Can Name That Tune

Several years ago, Apple bought a company called Shazam, which made an app that identified songs by listening to the...

Jon Brown

Dec 9, 2020

A Quick Shortcut to Create an Instant Slideshow from a Folder of Images

You probably know that you can select an image in the Finder and press the Space bar to preview it...

Jon Brown

Dec 2, 2020

How to Make Sure Your iPhone Doesn't Make Noise in the Night

You likely know that you can use Do Not Disturb to prevent random notifications on your iPhone from waking you...

Jon Brown

Nov 12, 2020

Don't Worry about an Occasional Not Charging Message on Your MacBook

Starting with macOS 10.15.5 Catalina, Apple introduced a battery health management feature that improves your battery’s lifespan by adjusting charging...

Jon Brown

Nov 5, 2020

Amazing New Tips for Rearranging Apps on Your iPhone or iPad

You’ve likely seen our tip on using the Dock on an iPhone or iPad as a temporary holding place that...

Jon Brown

Nov 3, 2020

Stop Snoops with Private Browsing and by Clearing Your Web Browsing History

With so many of us working at home these days, it’s worth remembering that spouses, children, and housemates may have...

Jon Brown

Oct 31, 2020

Want Better Goals - Customize Your Move, Exercise, and Stand Rings in watchOS 7

Ever since Apple introduced the Activity app to watchOS, you’ve been able to adjust your Move goal, which is measured...

Jon Brown

Oct 29, 2020

Scribble - Why the Pencil Is Mightier Than the Finger in iPadOS 14

With iPadOS, you have to remember that it shares most of its capabilities with iOS. So if it seems that...

Jon Brown

Oct 27, 2020

Too Many Home Screens in iOS 14 - Heres How to Hide Them

The App Library in iOS 14 ensures that you can find all the apps installed on your iPhone without having...

Jon Brown

Oct 22, 2020

Remember to Enable Text Message Forwarding When You Get a New Mac or iPad

You’ve long had text messages forwarding from your iPhone to your Mac and iPad, but after you get a new...

Jon Brown

Oct 15, 2020

iOS 14 Four Favorite Features

Our Four Favorite Features of iOS 14 Harvest season is here again, and Apple has deemed iOS 14 (along with...

Jon Brown

Oct 13, 2020

Make Your Finder Window Columns the Right Size

We’re big fans of column view in Finder windows (choose View > as Columns). You never have to worry about...

Jon Brown

Oct 8, 2020

Custom icons in iOS 14

Some of us like to customise the look and feel of our Home Screens whether it is to match our...

Jon Brown

Oct 6, 2020

A Third Party App Store in the Near Future

This year Apple reached a valuation of $2 Trillion which is both an achievement and a curse at the same...

Jon Brown

Oct 2, 2020

Rename Bluetooth Devices for Easy Management

It’s all too easy to end up with a boatload of Bluetooth devices connected to your Mac. Apple devices will...

Jon Brown

Sep 22, 2020

Reduce Arrival Time Anxiety by Sharing Your Location Temporarily

If you’re flying, driving, or biking to visit an iPhone-using friend or family member, you can reduce anxiety related to...

Jon Brown

Sep 17, 2020

Did You Know You Can Close a Mac Laptop When It Has an External Display?

We wanted to make sure that those of you who work on a Mac laptop with an external display know...

Jon Brown

Sep 15, 2020

Beware iCloud Phishing Phone Calls

We’ve been hearing reports of an uptick in the scam phone calls that claim to be from Apple. If you...

Jon Brown

Sep 10, 2020

Older ScanSnap Scanners Get New Life in Catalina with ScanSnap Manager V7

About a year ago, Fujitsu informed owners of older models of the company’s ScanSnap scanners that it wouldn’t be updating...

Jon Brown

Aug 31, 2020

Where Did Your Scroll Bars Go? Use This Setting to Ensure They Show

On the Mac, scroll bars are essential for both orienting yourself and navigating within a Web page or document window....

Jon Brown

Aug 25, 2020

Use This New Setting to Prevent iOS Updates from Consuming Precious Space

People whose iPhones or iPads have relatively little free space have long struggled with the fact that iOS likes to...

Jon Brown

Aug 18, 2020

Two Quick Tricks You Can Use with the iOS Space Bar

Sure, you know that the Space bar in the iOS virtual keyboard types a space character. But did you realize...

Jon Brown

Aug 11, 2020

Use This Trick to Find a Missing App Window

Every so often, we hear from a Mac user with a seemingly impossible problem: a document window in some app...

Jon Brown

Jul 23, 2020

Rearrange Icons on Your iPhone or iPad Home Screens More Easily

If you have lots of apps on your iPhone or iPad, rearranging their icons on your Home screens by dragging...

Jon Brown

Jul 16, 2020

Prevent Unsightly Tab Buildup in Safari on Your iPhone and iPad

Whenever you tap a link to open a Web page on your iPhone or iPad, it automatically opens a new...

Jon Brown

Jul 14, 2020

Do You Know What the Scroller in a Scroll Bar Tells You

Whenever you view a document that’s longer than will fit onscreen, a scroll bar appears (often only if you’re actively...

Jon Brown

Jul 7, 2020

Stop Group FaceTime Video Tiles from Bouncing with Recent Apple OS Updates

Since iOS 12 and macOS 10.14 Mojave, Apple has supported Group FaceTime, which lets you have a video call with...

Jon Brown

Jun 30, 2020

NIST Compliance and Systems Hardening in an All Mac Environment

NIST security controls are often the most rigorous and attested cybersecurity requirements for any organization to implement. NIST controls, specifically...

Jon Brown

Jun 19, 2020

Heres How to Set a Default Printer on the Mac

If you have access to multiple printers, you probably know that you can choose one from the Printer pop-up menu...

Jon Brown

Jun 18, 2020

Using an iPad as a Second Screen for Your Mac

The following prerequisites are required, unfortunately you cannot use any iPad or Mac: A compatible Mac running macOS Catalina A...

Jon Brown

Jun 17, 2020

Find Files in the Finder Better by Specifying a Search Scope

This isn’t about periscopes or mouthwash—when it comes to searching, a scope is the area in which a search takes...

Jon Brown

Jun 9, 2020

Apple and Googles contact tracing API gaining momentum

The Covid-19 (coronavirus) contact tracing API from Apple & Google has yet to be adopted across the board with countries...

Jon Brown

Jun 6, 2020

Approve App Authentication Requests with Your Apple Watch in Catalina

Tired of typing your admin account password whenever you try to install software or change security settings on your Mac?...

Jon Brown

Jun 4, 2020

The No Longer Shared Bug has been Patched in iOS

Tuesday 26th of May, Cupertino stated the bug in Family Sharing that caused apps not to open has been fixed....

Jon Brown

May 29, 2020

How To Copy Paste and Manage Screenshots on MacOS

It seems simple enough, but there are some great features, built in apps, and third party apps that can really...

Jon Brown

May 27, 2020

Ever Wondered Which Words to Capitalize in a Title? Use Capitalize My Title

When you’re writing a blog post or email newsletter, you’ll eventually hit the question of how to capitalize words in...

Jon Brown

May 26, 2020

Install VLC Media Player on your Mac

QuickTime is great, but it won’t play an AVI file out of the box or the lesser-known MKV for example....

Jon Brown

May 22, 2020

iPhone Not Charging Reliably- Clean Its Lightning Port with a Toothpick

If you’re plugging your iPhone in regularly but getting low-battery warnings when you shouldn’t, consider the possibility that something is...

Jon Brown

May 21, 2020

No More Lightning Port

If like me Apple’s move from the original 30-pin port in 2012 to the Lightning ports you saw this as...

Jon Brown

May 20, 2020

Do You Know Who Can Track Your Location? It's Worth Checking Periodically

Sharing your location works well when you’re out with friends or family and want everyone to be able to see...

Jon Brown

May 19, 2020

Internet Explorer is back on the Mac

So the Tech world’s software giant has released a version of its web browser for MacOs again after a 17-year...

Jon Brown

May 18, 2020

When will your Apple Store Reopen

If like us you are itching to get into your local Apple store to check out the latest offerings from...

Jon Brown

May 15, 2020

Use the Macs Built-In Screen Sharing to Provide Remote Help

Are you the person your friends and family members turn to for questions about the Mac? In normal times, those...

Jon Brown

May 14, 2020

Top 10 Apple Business Resources you may have forgotten

Video Blog We work with lots of businesses, all Mac based businesses. The biggest point of confusion for many Mac...

Jon Brown

May 13, 2020

Customize What Appears in New Finder Windows with This Tip

When you’re in the Finder, choosing File > New Finder Window does, as you’d expect, open a new Finder window....

Jon Brown

May 12, 2020

Want to Push Some Buttons- Make the Most of Control Center in iOS

Starting back in iOS 11, Apple made Control Center significantly more useful by letting you customize it more to your...

Jon Brown

May 7, 2020

Audiovisual Tips for Better Videoconferencing

Whether for work or socializing, we’re all spending a lot more time in video calls these days. But—surprise!—it turns out...

Jon Brown

May 5, 2020

Apple Updates 13-inch MacBook Pro with Magic Keyboard and Twice the Storage

In a move that completes the transition of the MacBook line from the troubled butterfly keyboard to the Magic Keyboard,...

Jon Brown

May 5, 2020

Pandemic Response IT Event to Raise Funds for COVID-19 May 18-20, 2020

Futureproof IT a 100% online summit aimed to raise awareness of critical IT issues facing small businesses and money for...

Jon Brown

May 1, 2020

Grove Technologies Offers Free Cybersecurity Training to Help Organizations Educate Their Remote Workforces Amid Coronavirus Pandemic

Washington, DC: Grove Technologies today announced free cybersecurity training, an engaging online video-based training program. The robust cybersecurity training program...

Jon Brown

Apr 30, 2020

Having Mac Troubles Running Apple Diagnostics May Help Identify the Problem

If your Mac is acting up and you suspect a hardware problem, there’s an easy first step that you can—and...

Jon Brown

Apr 28, 2020

Tips for Setting Up a Comfortable and Effective Home Work Space

Vast numbers of people who previously reported for work at an office every day are now working from home due...

Jon Brown

Apr 23, 2020

Create Your Own Chat Group Via Slack

Whether you’re working from home or just stuck at home, it can be tough to communicate with colleagues, friends, or...

Jon Brown

Apr 21, 2020

Apple Introduces New iPhone SE Starting at $399

Four years after the release of the original iPhone SE, Apple has introduced a second-generation iPhone SE with aggressive pricing...

Jon Brown

Apr 20, 2020

Need to Stay in Touch Try One of These Videoconferencing Apps

With many people under stay-at-home orders, videoconferencing is going mainstream. If you work in a sufficiently large organization, you probably...

Jon Brown

Apr 16, 2020

Upgrade to iOS 13

In iOS 13, in what can only have been a prank gone wrong, Apple simplified the message toolbar in Mail,...

Jon Brown

Apr 14, 2020

Futureproof IT Summit to premiere in May - All proceeds go to Heart to Heart International

Technolutionary, Alectrona, and Abelionni all Apple Consultants Members, and all active IT Providers for those who need IT Support Services...

Jon Brown

Apr 10, 2020

You Can Now Export and Download Apple Card Statements

Apple’s credit card, the Apple Card, offers a nice mix of integration with Apple Pay, daily cash back, and an...

Jon Brown

Apr 9, 2020

Try Using a Magic Trackpad 2 with Your iPad Running iPadOS 13

When Apple released iPadOS 13.4 recently, it came with an unexpected feature: trackpad and mouse support. Apple plans to release...

Jon Brown

Apr 7, 2020

ZOOM reduces bandwidth of conference calls in US & enables security features by default

Early today ZOOM started alerting its customers that “in order to preserve bandwidth and to ensure that they were making...

Jon Brown

Apr 5, 2020

Grove Technologies adds Apple Business Chat support channel

We are proud to be able to offer SMS based and Apple Business Chat support to our valued clients. Adding...

Jon Brown

Apr 3, 2020

Apple Release COVID-19 Screening Tool App and Web Site

In partnership with the US Centers for Disease Control, Apple has released a free COVID-19 Screening Tool iOS app and...

Jon Brown

Apr 2, 2020

ZOOM Alert - Protect Yourself from ZOOM Bombing attacks

Note: This is a re-post of this article over at Bleeping Computer’s website. ZOOM has been in the news recently...

Bleeping Computer Website

Apr 2, 2020

Avoid COVID-19 Scams

We have received notifications from our federal partners that there are scams you should be aware regarding to Coronavirus. Some...

Jon Brown

Apr 2, 2020

Troubleshooting Steps for When Your Mac Wont Print

There’s little more frustrating than being unable to print a document when you need it. You choose File > Print,...

Jon Brown

Mar 31, 2020

COVID-19 Update - DC, MD & VA ALL Issue mandatory stay at home orders

At 3:00pm ET today Maryland’s Governor Larry Hogan, used the emergency broadcast system to alert all MD residents that there...

Jon Brown

Mar 30, 2020

COVID-19 update & introducing a new support channel, SMS!

To our valued clients, This is an unprecedented time in our history. The COVID-19 pandemic is having an impact on...

Tiara Thornton

Mar 26, 2020

How to Choose Between iCloud Photos and My Photo Stream

For quite a few years, Apple enabled users to download their iPhone or iPad photos to their Macs with a...

Jon Brown

Mar 26, 2020

Disable or Remap the Caps Lock Key to Avoid Accidental ALL CAPS

As you undoubtedly know, TYPING IN ALL CAPS is considered shouting on the Internet. Doesn’t it bug you when you...

Jon Brown

Mar 24, 2020

Set Your Preferred Name and Photo for Messages in iOS 13

In your list of conversations in Messages, you probably have lots of people who have generic icons next to their...

Jon Brown

Mar 19, 2020

MacBook Air and iPad Pro

In a widely expected update, Apple has introduced a new MacBook Air that replaces the much-maligned butterfly keyboard with the...

Jon Brown

Mar 19, 2020

Invoke Split View More Easily in Catalina

Split View on the Mac helps you focus on your work in one app—perhaps a word processor—while providing access to...

Jon Brown

Mar 17, 2020

Preparing Your Organization for a Possible COVID-19 Quarantine

Grove Technologies cares about your business and the safety of your employees, its on that note that we have decided...

Jon Brown

Mar 16, 2020

Unsubscribe from Marketing Email to Lighten Your Inbox Load

Are you overwhelmed by email? Is your Inbox filled with promotions, special offers, and the like? These messages aren’t spam—you...

Jon Brown

Mar 12, 2020

What to Do If You Run Low on iCloud Storage Space

By default, Apple gives every iCloud user 5 GB of storage space. That disappears quickly, given how it’s shared between...

Jon Brown

Mar 10, 2020

Strategies for Moving from Mojave to Catalina

For some Mac users, macOS 10.15 Catalina is no longer a choice. That’s because the new 16-inch MacBook Pro and...

Jon Brown

Feb 27, 2020

To Prevent Spearfishing, Set a PIN or Passcode on Your Cell Phone Account

Spearfishing. It’s no longer just a tropical ocean sport that could provide seafood for dinner. In today’s tech world, spearfishing...

Jon Brown

Feb 26, 2020

Learn How to Examine Your iPhones Battery Usage

A common question we hear is, “Why is my iPhone/iPad battery draining so fast?” Luckily, Apple provides tools that help...

Jon Brown

Feb 25, 2020

Heres How to Mark Up Photos and Screenshots with Text and Graphics in iOS 13

Ever wanted to take a photo of a receipt and circle the item for which you should be reimbursed? Or...

Jon Brown

Feb 18, 2020

Make Your Own Keyboard Shortcuts on the Mac

Power users like keyboard shortcuts because it’s faster to press a couple of keys than to navigate lengthy menus. If...

Jon Brown

Feb 13, 2020

Make Your Mac More Useful by Managing Menu Bar Icons

If your Mac is anything like ours, it’s suffering from an infestation of menu bar icons. Sure, the Wi-Fi menu...

Jon Brown

Feb 11, 2020

The Fastest Way to Change Wi-Fi Networks in iOS 13

Historically, picking a new Wi-Fi network has required you to open the Settings app and tap Wi-Fi, forcing you to...

Jon Brown

Feb 6, 2020

Is Your iPhone Reporting No Service When You Know Theres a Signal

Have you ever seen the dreaded “No Service” label at the top of your iPhone’s screen, even when you’re pretty...

Jon Brown

Feb 4, 2020

Location Privacy

The New York Times recently published a bombshell article revealing just how completely our every movement is tracked by companies...

Jon Brown

Jan 30, 2020

Guided Access

Let’s get one thing straight. You know that you should never, ever share your iPhone or iPad passcode with anyone...

Jon Brown

Jan 23, 2020

Share Voicemail

For many of us, voicemail replaced answering machines, so we don't think of voicemail messages as being something we can...

Jon Brown

Jan 21, 2020

Email Signoffs

Email has been around for decades, but there are no hard-and-fast rules for how you should close a message with...

Jon Brown

Jan 16, 2020

Photo Finding

Digital cameras have been around long enough that people have stopped making snarky comments about how hard it is to...

Jon Brown

Jan 14, 2020

Apple Watch Unlock

If you’ve resisted requiring a password on your Mac after it wakes up or comes out of the screen saver...

Jon Brown

Jan 9, 2020

Migration Assistant

The next time you buy and set up a new Mac, make sure to migrate data and apps from your...

Jon Brown

Jan 7, 2020

AirDrop-Setting

AirDrop has become a fast and reliable way to transfer data from one iPhone to another that’s nearby. Just tap...

Jon Brown

Jan 2, 2020

Apple Releases Redesigned Mac Pro and Pro Display XDR

We’re not going to beat around the bush. Apple’s new Mac Pro and Pro Display XDR redefine what “pro” means....

Jon Brown

Dec 23, 2019

Did You Know You Can Drag the Scroll Bar in iOS 13

In previous versions of iOS, a scroll bar would appear on the right edge of the screen while you were...

Jon Brown

Dec 21, 2019

Don't Succumb to iOS 13 Update Fatigue

Does it seem like that red badge on the Settings app indicating that there’s a new iOS 13 or iPadOS...

Jon Brown

Dec 17, 2019

In Case of Emergency Create an iPhone Medical ID

Accidents, particularly those involving automobiles, are all too common, and while no one plans to be in one, you can...

Jon Brown

Dec 15, 2019

Make Sure to Test Your Backup System with Occasional Restores

Did you know that the word for the irrational fear of Friday the 13th is paraskevidekatriaphobia? Neither did we, but...

Jon Brown

Dec 11, 2019

Need to Import Photos from a non-iPhone or Want to Keep Images out of Photos

Most Mac users rely on iPhones and iPads to take photos and store them in the Photos app, which happens...

Jon Brown

Dec 9, 2019

Need to Move Lots of Data Between Macs Try Target Disk Mode

we can move data between Macs. You can send files via AirDrop, attach them to an email message, put them...

Jon Brown

Dec 5, 2019

The iPhone 11 Camera App's Shutter Button Works Differently-Here’s How

With the iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max, Apple changed the way the Camera app’s shutter...

Jon Brown

Dec 3, 2019

Need to Charge Your iPhone or iPad More Quickly?

By default, most iPhones and iPads ship with Apple’s tiny 5-watt power adapters. They work, but not quickly. However, the...

Jon Brown

Nov 29, 2019

Whats Your Plan If Your Mac Dies

We assume you have a backup strategy. Hopefully, it includes a bootable duplicate to minimize downtime in the event of...

Jon Brown

Nov 25, 2019

Consider USB Peripherals When Troubleshooting Mac Problems

If you’re experiencing a sporadic problem with your Mac, the sort of thing that happens often enough to be annoying...

Jon Brown

Nov 22, 2019

Why Apple Business Manager Is a Win for Firms

If you run a company, you know how much work onboarding a new employee can be. Beyond teaching them the...

Jon Brown

Nov 18, 2019

New 16 inch MacBook Pro

New 16-inch MacBook Pro Model Sports a Redesigned Scissor-Switch Keyboard Responding to customer complaints and media mocking, Apple has introduced...

Jon Brown

Nov 15, 2019

Be Careful in iOS 13s Mail App

For unknown reasons, Apple redesigned the toolbar in the iOS 13 version of Mail. Such things happen, but this time,...

Jon Brown

Nov 15, 2019

You Can Now Access Flash Drives on an iPhone or iPad

An unexpected and useful feature of iOS 13 and iPadOS 13 is also nearly invisible, and for most uses, requires...

Jon Brown

Nov 11, 2019

Use the Driving ETA Feature in iOS 13s Maps App to Share Your Arrival Time

A small but welcome new feature of iOS 13 is Driving ETA, which helps you share your estimated time of...

Jon Brown

Nov 8, 2019

Apple’s New AirPods Pro Offer Active Noise Cancellation and Better Fit

Are you a fan of Apple’s AirPods, or have you had trouble with them staying in your ears? Either way,...

Jon Brown

Nov 4, 2019

New Organization and Editing in Photos in iOS 13 and iPadOS 13

Taking photos is a popular use of the iPhone, and Apple has said that the improved cameras gave this year’s...

Jon Brown

Nov 1, 2019

Which Precise Mac Model Do You Have

Apple likes to keep Mac names simple, but that’s not always helpful. For instance, if you want to add RAM...

Jon Brown

Oct 24, 2019

What Does Having a T2 Chip in Your Mac Mean to You

If you own an iMac Pro, or a Mac mini, MacBook Air, or MacBook Pro model introduced in 2018 or...

Jon Brown

Oct 22, 2019

iOS 13 Replaces 3D Touch with Tap and Hold

Do you use 3D Touch on your iPhone? From 2015 through 2018, every iPhone from the iPhone 6s through the...

Jon Brown

Oct 17, 2019

iOS 13 Makes Editing Text Easier

Let’s be honest—text editing in iOS has never been anywhere near as good as it is on the Mac. We...

Jon Brown

Oct 15, 2019

Everything You Need to Know about Multitasking in iPadOS 13

With this year’s operating system updates, Apple has formally acknowledged that the iPhone and iPad have different uses and different...

Jon Brown

Oct 11, 2019

Do You Put Dates in Filenames

There are plenty of situations where it makes sense to put a date in a filename, but if you don’t...

Jon Brown

Oct 8, 2019

Beware Scammers when Selling Your Old Tech Hardware Online

Whenever Apple releases hot new hardware, it’s tempting to order the latest and greatest and then put your old Mac...

Jon Brown

Oct 3, 2019

We Recommend You Delay Upgrading to macOS Catalina

Dear clients, Apple plans to release macOS 10.15 Catalina sometime in October, and like all major operating system releases, Apple...

Jon Brown

Oct 2, 2019

Two Secret Key Combos for Forward Delete

Traditionally, extended keyboards come with a Forward Delete key that, when you press it, deletes characters to the right of...

Jon Brown

Sep 26, 2019

Some of Our Favorite Features of iOS 13 and iPadOS 13

It’s hard to sum up iOS 13’s benefits succinctly because Apple has made so many improvements (we’ll get to what’s...

Jon Brown

Sep 24, 2019

Want to Use Your Friends Nicknames in iOS Heres How

If you have a friend whom you refer to only by his nickname, it can be annoying to feel like...

Jon Brown

Sep 19, 2019

Some of Our Favorite Features of Catalina

In a break from Apple’s pattern of alternating cycle of releases, macOS 10.15 Catalina is not a refinement of 10.14...

Jon Brown

Sep 17, 2019

The Scoop on the New iPhone 11 Apple Watch Series 5 7th-gen iPad and Apple Services

At its September 10th special event, Apple unveiled a slew of new products and services, including the iPhone 11, the...

Jon Brown

Sep 14, 2019

When Should You Upgrade Catalina

As we get into September, it’s a good bet that Apple will be pushing out the next major versions of...

Jon Brown

Sep 12, 2019

Personalize Your Mac with Custom Document Icons

Do you have a document that you open regularly, perhaps from your Desktop? If you’d like to make it stand...

Jon Brown

Sep 10, 2019

Make a Backup before Upgrading to Catalina or iOS 13

Confession time. If there’s one topic we can’t stop talking about, it’s backups. Backups are essential, since no one can...

Jon Brown

Sep 5, 2019

How to Get Custom Alerts for Email from Your VIPs

Few people get so little email that they want an iPhone notification for every message that rolls in. But many...

Jon Brown

Sep 3, 2019

What Can You Store in Apple’s Wallet App? Credit Cards, Boarding Passes, Tickets, and More!

Have you wondered what you can do with the Wallet app on your iPhone? Although it started life called Passbook,...

Jon Brown

Aug 29, 2019

Use AirPods to Improve Your Hearing

An ever-increasing number of people have hearing loss due to exposure to loud noise and age. If you’re in that...

Jon Brown

Aug 27, 2019

Six Tips for Writing Better Email

Apple has put a lot of effort into Mail, providing lots of features you can employ to get through your...

Jon Brown

Aug 22, 2019

Need to Restart a Mac That Has Frozen? Here’s How

It’s extremely uncommon for a Mac to freeze or crash these days, but it can happen. What should you do...

Jon Brown

Aug 20, 2019

Migrate Your Data from an Old iPhone to a New One with iOS 12

Most people are probably waiting until September to buy a new iPhone, but Apple is laying the groundwork for making...

Jon Brown

Aug 15, 2019

Learn How to Autofill SMS Login Codes in iOS 12 and Mojave

An ever-increasing number of Web sites boost their security via two-factor authentication (2FA), which requires you to type in a...

Jon Brown

Aug 13, 2019

Go Beyond External Hard Drives with Network-Attached Storage

If you’ve filled up your external hard drives or become frustrated by their limitations, it’s time to look into a...

Jon Brown

Aug 9, 2019

Annoyed by Your Holiday Music Playing out of Season? Stop It with This Tip

Winter Wonderland may be a great song to listen to when the snow flies, but if you’re sweltering in summer...

Jon Brown

Aug 6, 2019

Use macOS’s Guest Account to Protect Your Privacy from Temporary Users

We’ve all had it happen. “Can I use your Mac for a minute to check my email?” The answer can...

Jon Brown

Jul 30, 2019

The Secret Trick That Lets You Paste Phone Numbers into the Phone App

Most iOS apps and many Web sites make phone numbers “hot” so you can tap them to call. But it’s...

Jon Brown

Jul 26, 2019

Never Send Someone a Password in Mail or Messages- Do This Instead!

One of the big no-nos with passwords is sending them to other people as plain text in email or a...

Jon Brown

Jul 21, 2019

Here’s How to See Full URLs in Safari’s Smart Search Field

By default, Safari on the Mac hides full Web addresses—technically known as URLs—from you, showing just the site name in...

Jon Brown

Jul 19, 2019

Use Spotlight on the Mac to Convert Units Track Flights Find Movies and More

Most Mac users probably think of searching on the Mac in relation to finding files on their drives. That may...

Jon Brown

Jul 16, 2019

Some May Like It Hot But Your Technology Prefers to Stay Cool

When summer brings sunny days and rising temperatures, you may have ditched your business suit for shorts or skirts to...

Jon Brown

Jul 12, 2019

Munki Customization & Branding

Today we’re going to explore branding and customization of a few popular open source Mac management tools Munki and Munki...

Jon Brown

Jul 10, 2019

Did You Know You Can Make a Video of Anything on Your iPhone or iPad Screen

You know how to use the Camera app on your iPhone or iPad to take a video, but did you...

Jon Brown

Jul 8, 2019

Buy Quality Cables to Avoid Possible Device Damage or Even Fires

Apple’s prices for Lightning, USB-C, and Thunderbolt 3 cables often seem high—$19 for a USB-C to Lightning cable or $29...

Jon Brown

Jul 4, 2019

Read More Easily on the iPhone with Safari Reader-Header

Customize Your Macs Dock for Increased Productivity

By default, Apple populates your Mac’s Dock with all sorts of apps and arranges them in a particular order. But...

Jon Brown

Jul 2, 2019

A Quick Way to Check Battery Levels on Your iOS devices

Apple’s Batteries widget is a little known but highly useful tool for quickly assessing which of your small Apple devices...

Jon Brown

Jul 1, 2019

Heres What You Need to Know about the Butterfly Keyboard

When Apple introduced the 12-inch MacBook in April 2015, the machine was the thinnest Mac ever, with a tapered design...

Jon Brown

Jun 25, 2019

Apple Issues Voluntary Recall for Certain 2015 15 inch MacBook Pro Units

Heads up! If you’re using an older 15-inch MacBook Pro—the version with lots of ports that predates the current Thunderbolt...

Jon Brown

Jun 21, 2019

iCloud Link Photo Sharing

It’s easy to share a single photo from your iPhone or iPad with a friend, but if you want to...

Jon Brown

Jun 19, 2019

Use Dropbox's Selective Sync to Save Space on Small Drives

If you’re like many of our clients who use Dropbox intensively, you have a desktop Mac with a large drive...

Jon Brown

Jun 14, 2019

New MacBook Pros, New iPod touch, OS Updates

Apple is well known for its splashy media events, now usually held in the Steve Jobs Theater at the company’s...

Jon Brown

Jun 10, 2019

Here's What’s Coming from Apple in 2019

Here’s What’s Coming from Apple in 2019 At Apple’s Worldwide Developer Conference on June 3rd, the company unveiled the next...

Jon Brown

Jun 5, 2019

5 Reasons Why You Should Be Using a Password Manager

We often recommend using a password manager like 1Password or LastPass, but we’ve gotten a few questions asking why we’re...

Jon Brown

Jun 4, 2019

Senior Executives Pose a Danger to Cyber Security

You Can’t Teach an Old Dog…. or Can You? I remember trying to explain a VCR to older relatives. It...

Jon Brown

Jun 1, 2019

Business Email Compromise Incidents up 133%

Business email compromises (BEC) scams made a big statement in 2018, seeing a 133% increase over 2017, according to a...

Jon Brown

Apr 28, 2019

The State of Compliance

We are all aware of federal compliance regulations when it comes to the privacy and security of our information. For...

Jon Brown

Apr 13, 2019

Tax Refund Scams – Know What to Look For

Tis the season! You’re making mental plans with what is hopefully a generous tax refund and deciding what to do...

Jon Brown

Apr 7, 2019

Security Awareness Training: Time to Jump on the Bandwagon

Human-error; we talk about it all the time, but what exactly do we mean? Human-error occurs when an individual performs...

Jon Brown

Mar 1, 2019

How Will Your Employees Get You Hacked

Breaches are becoming increasingly common as cybercriminals continue to advance their skills and tactics to trick their victims into falling...

Jon Brown

Feb 24, 2019

What is Your Personal Information Worth on the Dark Web

The dark web is often known for the illegal activities conducted there, and while not everything on the dark web...

Jon Brown

Feb 16, 2019

How Does the Dark Web Impact Small Businesses?

Identity theft is an unfortunate occurrence that is all too familiar with most business owners, but do those individuals know...

Jon Brown

Feb 14, 2019

Did You Know iOS 12 Lets You Add a Second Person to Face ID

Touch ID lets users register up to five fingers that can unlock an iPhone, which has long been a boon...

Jon Brown

Nov 29, 2018

Need to Limit How Much Your Kids Use Their Devices Use Screen Time in iOS 12

It’s a constant refrain in many homes—a kid clamoring to use an iPad or iPhone to play games, watch videos,...

Jon Brown

Nov 27, 2018

How Apple Changed Sending a Photo in Messages in iOS 12

Before iOS 12, you’d tap the camera button in a Messages chat in order to share either a brand-new photo...

Jon Brown

Nov 22, 2018

How to Make Screenshots and Screen Recordings with Mojaves New Interface

You probably fall into one of two camps: people who haven’t the foggiest idea what pressing Command-Shift-3 or Command-Shift-4 do...

Jon Brown

Nov 20, 2018

To Update macOS 10.14 Mojave Use This New System Preferences Pane

For years, you’ve used the App Store app to install operating system and app updates on your Mac. That’s still...

Jon Brown

Nov 15, 2018

What Are All These New Privacy Request Dialogs in Mojave

With macOS 10.14 Mojave, Apple has beefed up the Mac’s privacy so it more closely resembles privacy in iOS. You’ve...

Jon Brown

Nov 13, 2018

So What Are All Those Stacks of Notifications in iOS 12

It can be easy to become overwhelmed by iOS notifications, particularly if you have chatty friends or apps. In iOS...

Jon Brown

Nov 8, 2018

The Best Apple-Related Gifts for 2018

Black Friday and the start of the holiday shopping seasons are nearly upon us. If you’re looking for gift ideas...

Jon Brown

Nov 6, 2018

Apple Finally Updates MacBook Air and Mac Mini

At a special event at the Brooklyn Academy of Music, Apple threw back the curtains on significant updates to the...

Jon Brown

Oct 31, 2018

Make Safari Tabs Easier to Identify by Adding Icons

Do you end up with so many tabs in Safari that it becomes impossible to read the truncated tab titles?...

Jon Brown

Oct 30, 2018

iOS 12 Screen Time Feature Helps You Manage Your iPhone Usage

Do you frequently reach for your iPhone for a quick check of Facebook or Messages? It’s all too easy to...

Jon Brown

Oct 24, 2018

Have You Noticed That Mojave’s Dock Shows Recent Applications

The Mac’s Dock gives you quick access to frequently used apps, documents, and folders, and makes it easy to switch...

Jon Brown

Oct 22, 2018

In iOS 12 Do Not Disturb Can Turn Itself Off—No More Missed Alerts

We love the Do Not Disturb feature in iOS—it’s essential for keeping notifications from waking us up at night or...

Jon Brown

Oct 19, 2018

Finally iOS 12 Lets You Use Google Maps or Waze in CarPlay

Before iOS 12, Apple Maps was the only mapping app you could run on the dashboard in a CarPlay-equipped automobile....

Jon Brown

Oct 16, 2018

Understanding Dark Mode in macOS 10.14 Mojave

The feature Apple is promoting most heavily with macOS 10.14 Mojave is Dark mode, which the company advertises as “a...

Jon Brown

Oct 12, 2018

Apple Moved Control Center in iOS 12 on the iPad—Here’s Where to Find It

Although most of what’s new in iOS 12 are new features, one change for change’s sake may throw you. In...

Jon Brown

Oct 10, 2018

Use Continuity Camera to Scan Documents and Take Photos Right into Mac Documents

Have you found yourself composing an email message on your Mac while staring glumly at the receipt or document you...

Jon Brown

Oct 8, 2018

A Simple Technique for Decluttering Your Reminders List

A Simple Technique for Decluttering Your Reminders List Productivity experts recommend offloading things you have to remember to a task-management...

Jon Brown

Oct 5, 2018

A Hidden Trick that Lets You Navigate Your iPhone with One Hand

A Hidden Trick that Lets You Navigate Your iPhone with One Hand Unless you can palm a basketball, you may...

Jon Brown

Oct 4, 2018

Here’s How to Load the Desktop Version of a Web Site on an iPhone or iPad

Some Web sites have separate desktop and mobile versions, each theoretically providing the best browsing experience for its platform. Unfortunately,...

Jon Brown

Oct 3, 2018

Look Up All Sorts of Information with a Quick Click or Tap on the Mac

Look Up All Sorts of Information with a Quick Click or Tap on the Mac Apple makes it easy to...

Jon Brown

Oct 2, 2018

Make More Space for Documents by Putting Your Dock on the Side of Your Mac’s Screen

Make More Space for Documents by Putting Your Dock on the Side of Your Mac’s Screen By default, Apple locates...

Jon Brown

Oct 1, 2018

Teach Siri How to Pronounce Names Properly

Teach Siri How to Pronounce Names Properly Siri is supposed to be a competent voice assistant, but sometimes Siri can’t...

Jon Brown

Sep 28, 2018

The Secret Keyboard Shortcut for Comparing Before After Edits in Photos on the Mac

The Secret Keyboard Shortcut for Comparing Before/After Edits in Photos on the Mac Photos on the Mac provides so many...

Jon Brown

Sep 27, 2018

Tired of PDFs or Other Documents Opening in the Wrong App

When you double-click a document, macOS uses the document’s file extension to figure out which app should open the file....

Jon Brown

Sep 25, 2018

Tired of Sent from my iPhone as Your Email Signature

Tired of “Sent from my iPhone” as Your Email Signature? When you use Apple’s Mail app on your iPhone to...

Jon Brown

Sep 24, 2018

Update AirPort Express Base Stations to Add AirPlay 2

Update AirPort Express Base Stations to Add AirPlay 2 Apple may have discontinued its AirPort Wi-Fi base stations, but in...

Jon Brown

Sep 21, 2018

Use Copy as Pathname to Help Someone Find a File on the Mac

Use Copy as Pathname to Help Someone Find a File on the Mac Have you ever needed to write directions...

Jon Brown

Sep 20, 2018

Did You Know This Hidden Trick for Opening System Preferences Panes Directly

Did You Know This Hidden Trick for Opening System Preferences Panes Directly? The System Preferences app on the Mac contains...

Jon Brown

Sep 18, 2018

Tired of Skewed Lines in Your Photos? Use the Camera App’s Hidden Level

Tired of Skewed Lines in Your Photos? Use the Camera App’s Hidden Level. If you’ve ever photographed a sheet of...

Jon Brown

Sep 17, 2018

Apple Unveils New iPhone XS XS Max and XR and the Apple Watch Series 4

Apple has thrown back the curtain on its latest batch of iPhones and a new model of the Apple Watch....

Jon Brown

Sep 14, 2018

Did You Know You Can Customize the Columns in a Finder Window

Did You Know You Can Customize the Columns in a Finder Window’s List View? When a Mac folder contains a...

Jon Brown

Sep 14, 2018

Did You Know Your EarPods Work as a Remote Shutter Button for Photos

Did You Know Your EarPods Work as a Remote Shutter Button for Photos? Have you ever composed the perfect photo...

Jon Brown

Sep 13, 2018

How to Recover Space by Offloading Unused Apps in iOS 11

How to Recover Space by Offloading Unused Apps in iOS 11 Running low on space on your iPhone or iPad...

Jon Brown

Sep 12, 2018

Remember That You Can Search for Nearly Anything in Your Photos Library

Remember That You Can Search for Nearly Anything in Your Photos Library Apple’s Photos app on the Mac can identify...

Jon Brown

Sep 10, 2018

Here’s How to Hide All Windows on Your Mac So You Can Work on the Desktop

Here’s How to Hide All Windows on Your Mac So You Can Work on the Desktop If your Mac is...

Jon Brown

Sep 9, 2018

Fix a Frozen Finder with This Quick Tip

Fix a Frozen Finder with This Quick Tip Finder freezes. They shouldn’t happen at all, and they don’t happen often,...

Jon Brown

Sep 8, 2018

Apple Is Discontinuing Its Photo Printing Services—Here Are 7 Alternatives

Sad news: Apple is discontinuing its photo printing services, which enabled you to create and order physical prints, cards, calendars,...

Jon Brown

Sep 4, 2018

Here’s Why You Should Always Keep the Find My iPhone Feature Enabled

On the face of it, Apple’s Find My iPhone feature does what it says. If you lose your iPhone, you...

Jon Brown

Sep 1, 2018

13 Essential Trackpad Tricks for Mac Users

A trackpad is not a mouse. In some ways, that’s obvious—you swipe your fingers on it, rather than dragging it...

Jon Brown

Aug 24, 2018

Being an Apple User Means You’re Not the Product

There’s an Internet saying: “If you’re not the customer, you’re the product.” The point is that, if you’re getting a...

Jon Brown

Aug 10, 2018

What’s the Deal with Apple’s New Messages in iCloud Feature?

When Apple first announced macOS 10.13 High Sierra and iOS 11, one of the promised features was Messages in iCloud,...

Jon Brown

Aug 6, 2018

Invoke Special Views and Features on the Mac with a Flick of Your Wrist

Most Macs are busy places, with oodles of open windows cluttering the screen. If you want to look at the...

Jon Brown

Aug 3, 2018

How to Make the Most of Apple’s New AirPlay 2

For many years now, Apple’s AirPlay feature has made it possible to stream audio from an iOS device or Mac...

Jon Brown

Jul 27, 2018

Have Your Online Passwords Been Stolen? Here’s How to Find Out.

Data breaches have become commonplace, with online thieves constantly breaking into corporate and government servers and making off with millions—or...

Jon Brown

Jul 24, 2018

New MacBook Pros Provide More Speed and RAM, plus a Quieter Keyboard and Hey Siri

As students prepare to head off to college, Apple has updated the Touch Bar-equipped MacBook Pro line to provide even...

Jon Brown

Jul 18, 2018

Try Trello for Group Collaboration and Project Management

Nearly all of us have to work together in a group at some point. Whether it’s for your job, a...

Jon Brown

Jul 15, 2018

All about Find My Friends

As iPhones have become ever more prevalent, one of Apple’s bundled apps—Find My Friends—has become significantly more useful. Although there...

Jon Brown

Jul 6, 2018

What OS Version Are You Running? Here’s How to Find Out

In Troubleshooting 101, one of the first questions is always, “What version of the operating system are you running?” There’s...

Jon Brown

Jun 29, 2018

Enable Theater Mode to Prevent Your Apple Watch from Lighting Up at a Show

Attend any live theater presentation, and someone will ask the audience to silence their cell phones. But what about your...

Jon Brown

Jun 24, 2018

Tips for Working with the Trash on the Mac

Taking Out the Garbage: Tips for Working with the Trash on the Mac One of the great innovations of the...

Jon Brown

Jun 4, 2018

Give the Slack Messaging Tool a Try

Overloaded by Work Email? Give the Slack Messaging Tool a Try. Don’t get us wrong—email is great. But sometimes there’s...

Jon Brown

May 29, 2018

Bluetooth Sharing on MacOS

Continuing our run down of the sharing preference pane, Bluetooth Sharing allows you to easily share files via Bluetooth with...

Jon Brown

May 24, 2018

Moment Helps You Gauge Your iPhone Use

Moment Helps You Gauge Your iPhone Use and Offers Parental Oversight Option Smartphone addiction is real. Do you check your...

Jon Brown

May 22, 2018

What Is The Best Hard Drive to Use for Your Backups?

What Is The Best Hard Drive to Use for Your Backups? Backing up your Mac is like flossing your teeth:...

Jon Brown

May 16, 2018

Using Internet Sharing in macOS

Internet Sharing It really does do what it says, you can share the internet connection on your Mac with other...

Jon Brown

May 13, 2018

Enabling Remote Apple Events in macOS

Enabling remote Apple events Continuing our run down of the sharing preference pane we’ll cover remote Apple events, remote Apple...

Jon Brown

May 4, 2018

Apple Pay Is Faster, Easier, More Secure, and More Private Than Using Credit Cards

You’ve probably heard of Apple Pay, but have you set it up so you can use it to pay for...

Jon Brown

May 2, 2018

iOS 11.3 Introduces New Battery Health Feature, Business Chat, and More

At the end of March, Apple released updates to all four of its operating systems, but iOS 11.3 was the...

Jon Brown

Apr 29, 2018

Wondering Where Your Past Events in the iOS Calendar App Have Gone?

When it comes to calendars, we’re mostly concerned with the future. But sometimes you want to travel back in time...

Jon Brown

Apr 29, 2018

There’s a Hidden Keyboard Shortcut Cheat Sheet in Your iPad

If you’re working on an iPad with a physical keyboard—either a Bluetooth keyboard or an iPad Pro with Apple’s Smart...

Jon Brown

Apr 28, 2018

Use Modifier Keys to Do More—a Lot More—with Mouse Drags

Dragging files and folders around is core to the Mac experience—drag a file from one folder to another to move...

Jon Brown

Apr 27, 2018

Solving the Mystery of Missing Messages Notifications

A client got in touch recently with a maddening problem. When he received texts on his iPhone, Messages displayed notifications...

Jon Brown

Apr 27, 2018

Here’s How to Lock Down Your Facebook Privacy Settings—to the Extent Possible

Facebook has dominated the news headlines of late, but not for good reasons. There were the 50 million Facebook profiles...

Jon Brown

Apr 25, 2018

macOS 10.13.4 now warns you when you open a 32-bit app

As of June 1st 2018, the Mac App Store will require all apps to support 64-bit, in advance of this...

Jon Brown

Apr 24, 2018

Enabling Apple Remote Desktop on MacOS

Continuing our run down of the options in the file sharing preference pane, we are going to explain the Remote...

Jon Brown

Apr 20, 2018

Using Remote Login in MacOS

When you enable remote login, you can access your Mac using Secure Shell (SSH) from another computer. If you don’t...

Jon Brown

Apr 16, 2018

Sharing your Printer

If you’ve got a perfectly usable printer that only supports USB connections that is to say non-network or non-wireless printers...

Jon Brown

Apr 12, 2018

File Sharing basics on Mac OS

Continuing with our run down of the sharing preference pane, we’ll look into File Sharing. File sharing is one of...

Jon Brown

Apr 8, 2018

How to use iCloud Drive on Your Mac, iPhone or iPad

Apple’s iCloud Drive offers you a way to safely and securely store and save your files - from documents to...

Jon Brown

Apr 7, 2018

How to Keep Your Mac Computer Up to Date

Today more than ever it is important to keep your computers up to date to safeguard from security vulnerabilities that...

Jon Brown

Apr 6, 2018

Did You Know You Can Put Shadows on Text You Type on the Mac?

Snazzy shadowed text probably isn’t appropriate for your company’s annual report, but if you’re whipping up a flyer for a...

Jon Brown

Mar 31, 2018

View Notes in Their Own Windows, and Float Them Over Everything Else

Here’s one for those who use Apple’s Notes app for storing bits of information. By default, Notes in macOS gives...

Jon Brown

Mar 31, 2018

Apple’s Family Sharing Simplifies Sharing Purchases and Managing Kid Capabilities

Family life is all about togetherness, but keeping track of who’s doing what when can be tough. Apple’s Family Sharing...

Jon Brown

Mar 30, 2018

How to Stop Your iPad Ringing When Your iPhone Rings

Have you had an incoming call and seen all your Apple devices light up and had your iPad start ringing...

Jon Brown

Mar 29, 2018

Apple’s Mac Reminders App Is More Capable Than You May Realize

With Apple’s productivity apps like Calendar, Contacts, Notes, and Reminders, which look and work pretty much the same on the...

Jon Brown

Mar 28, 2018

iCloud Photo Library Users: Do NOT Turn Off iCloud

File this warning under “unless it’s absolutely necessary.” If you use iCloud Photo Library on your Mac, don’t sign out...

Jon Brown

Mar 28, 2018

10 Things You Need to Know about Apple’s New HomePod Speaker

After months of anticipation, Apple’s new HomePod smart speaker finally shipped in mid-February. Reviews of its audio quality have been...

Jon Brown

Mar 26, 2018

Block Telemarketing Calls Automatically on Your iPhone

Junk calls are one of the great annoyances of the modern world. You’re minding your own business when your iPhone...

Jon Brown

Mar 25, 2018

Sharing : Screen Share to your Mac over a local network

In my previous post we spoke about how to share access to a DVD disk over the local network to...

Jon Brown

Mar 22, 2018

My iMac Won’t Turn on After the Latest Security Update!

Have you been alarmed to see your iMac suddenly stopped working after you installed a security update or used new...

Jon Brown

Mar 21, 2018

Sharing : DVD Access to your Mac over a local network

The sharing preference pane in System Preferences allows you to easily share access to your Macs files, Screen, attached devices...

Jon Brown

Mar 20, 2018

Get the most out of the Notification center widgets in High Sierra

Notification in macOS keep all the potential dialog boxes and pop ups that apps generate under control and in one...

Jon Brown

Mar 17, 2018

Repairing the keychain in High Sierra

Since macOS 10.11.2 (macOS Sierra) the keychain app has been updated for better security and the keychain repair utility has...

Jon Brown

Mar 9, 2018

iOS 11.2.6 is here, fixing the Telugu message crash bug

Apple also released updates for macOS 10.13.3, tvOS 11.2.6, and watchOS 4.2.3 , these updates are just patches to fix...

Jon Brown

Mar 8, 2018

Uninstalling Apps on your Mac

Your Mac relies on developers to provide an uninstaller for each app so often you are left with the only...

Jon Brown

Mar 7, 2018

How To Set Up a New iPhone After Restoring from an Older Device

When you have upgraded to a new iPhone, you will still want access to your old iPhone data and settings....

Jon Brown

Mar 6, 2018

Quickly Recover lost work from Time Machine

As well as performing a complete backup of your Mac Time Machine also has some really powerful features for restoring...

Jon Brown

Mar 6, 2018

How To Change Siri's Voice on HomePod

You probably know that you can change Siri’s voice on your Mac, iPhone or iPad. You can also change Siri’s...

Jon Brown

Mar 3, 2018

Get notified if Mac app is not running

We have all had that moment where you save and save your files into your Google drive folder only to...

Jon Brown

Feb 21, 2018

Using Automator to create your own voice commands

Your Mac comes with a fantastic App which allows you to easily create your own mini Apps that can complete...

Jon Brown

Feb 19, 2018

How to Set up Medical ID on Your iPhone

Setting up this iPhone feature is a snap, but could save your life or a loved one. Your iPhone has...

Jon Brown

Feb 13, 2018

How You can Use AirPods with Apple TV

Apple’s wireless headphones make it easy to enjoy a little private TV time. Apple’s wireless headphones, AirPods, makes watching television...

Jon Brown

Feb 9, 2018

Keeping your Mac Safe

Macs are pretty safe in personal computer terms with “safety. built right in” as Apple likes to say. However, this...

Jon Brown

Feb 1, 2018

Faster software updates and iCloud access

You can easily increase the performance of your iCloud access and the time it takes to perform updates across all...

Jon Brown

Jan 18, 2018

Update on Meltdown & Spectre

We have recieved many concerns and questions regarding the nature of the latest two exploits. Here is more information on...

Jon Brown

Jan 16, 2018

Move your Photos library to an External drive

Sometimes whether it is for backup purposes or for hosting, you will want to move your photos stored in your...

Jon Brown

Jan 15, 2018

Apple releases updates to fix Spectre vulnerability

On Monday the 8th of January 2018 Apple released macOS High Sierra 10.13.2 Supplemental Update. You may have heard about...

Jon Brown

Jan 15, 2018

How to restore deleted photos in iCloud

With cloud integration, it is easier than ever to share the same file across multiple devices. Once you have enabled...

Jon Brown

Jan 14, 2018

Protect your Mac from scam websites

How To Protect Your Files and Computer When A Scam Site Overtakes Your Safari Homepage on your iPhone or Mac...

Jon Brown

Jan 9, 2018

Does your iPhone battery need to be replaced?

Earlier this week we reported that Apple had acknowledged some iPhone’s are being throttled to prevent unexpected shutdown see our...

Jon Brown

Jan 6, 2018

Don’t think you need Accessibility help with your iPhone?

Apple has made accessibility for differently abled people a cornerstone of iPhones and iDevices since 2007, and most of us...

Jon Brown

Dec 28, 2017

High Sierra using APFS breaks Boot Camp switching

If like me you use the Boot Camp Control panel in Windows to restart your Mac into High Sierra and...

Jon Brown

Dec 24, 2017

High Sierra has some new features for the mail App

High Sierra has some new features for the mail App, and here is how they work. Better Search Just like...

Jon Brown

Dec 21, 2017

How to Print from iPad and iPhone

Did you know you can print right from your iPhone or iPad? All you need is to be connected to...

Jon Brown

Dec 15, 2017

How to Remove System Preference Menu Options

System Preferences (gear icon) on your Mac offers easy ways to customize menu options to access important settings on your...

Jon Brown

Dec 13, 2017

Pro photo editing in Photos App

Most of you that use Photos on your Mac will use it to download or upload your photos and videos...

Jon Brown

Dec 7, 2017

How to Fix Critical High Sierra Security Vulnerability

How to Fix Critical High Sierra Security Vulnerability in macOS with Root Password An official fix is now available via...

Jon Brown

Dec 1, 2017

How to Update Firmware on AirPods

Updating AirPod software, also known as firmware, is simpler than you think. AirPods are Apple’s wireless earbud headphones that many...

Jon Brown

Nov 30, 2017

How to Track Your Packages Quickly Using Your Mac

Tracking any package is fast via macOS with an instant package tracking ability that recognizes most tracking numbers and helps...

Jon Brown

Nov 29, 2017

How to Track Your Shipments and Packages Quickly Using Your iPhone or iPad

iOS makes it easy to quickly track any shipment or package via your tracking number in your email, note or...

Jon Brown

Nov 28, 2017

Show Hidden Lock screen Notifications on iPhone X

iPhone X users have reported when using Face ID they can’t see previews of the lock screen notifications. Before Face...

Jon Brown

Nov 27, 2017

iPhone getting slow?

Every time Apple releases a new iPhone or iPad along with it comes an update to our beloved iOS. And...

Jon Brown

Nov 27, 2017

iCloud Photos won't sync

My Photos won’t upload from iPad or iPhone I have had this crop up a few times with family and...

Jon Brown

Nov 17, 2017

Increase your readership with Apple News Publisher

If you are new to Apple News, News is a preinstalled application on every iOS device (iOS 9 or later)....

Jon Brown

Nov 12, 2017

Apple Stores Get Major Redesign from Retail Chief

Former Burberry CEO Angela Ahrendts has been reinventing Apple Stores to be thriving community centers at a time when traditional...

Jon Brown

Nov 8, 2017

With iOS11, Freeing Up Space on your iPhone is Easier

Apple’s latest software release iOS 11, available for download via the App Store on your iPhone or iPad, offers a...

Jon Brown

Nov 7, 2017

Wi-Fi No Hardware Installed?

This error message may appear on MacOS laptops. Learn how to fix it pronto. Sometimes Mac users have run into...

Jon Brown

Nov 6, 2017

Doing more with Photos

Continuing our tips on using iOS11 this week we will look at the Photos App. Finally Apple has included a...

Jon Brown

Nov 5, 2017

How to Use Apple’s Latest Smartphone -- Touch Gestures and Commands

Letting go of the ubiquitous Home button, a constant on the iPhone, iPad and iPod Touch since the first iPhone...

Jon Brown

Nov 4, 2017

Get organized with Files in iCloud Drive

If like me you use iCloud Drive across your devices that is Windows Laptops, iPads, iPhones, and Macs you may...

Jon Brown

Oct 31, 2017

Making Safari work for you in High Sierra

One of the major updates to macOS High Sierra has been Safari, the default web browser for the Mac. Here...

Jon Brown

Oct 27, 2017

New Ransomware Attack Alert: BadRabbit

A new strain of ransomware called BadRabbit is spreading through Eastern Europe. Likely created by the same authors as the...

Jon Brown

Oct 26, 2017

With iOS11, Freeing Up Space on your iPhone is Easier

Apple’s listened to feedback and now offers a quick way to free up space on your iPhone or iPad via...

Jon Brown

Oct 23, 2017

Creating your own Control Center

With iOS11 now on your iPhone or iPad, the latest revision to the control center allows you to customize which...

Jon Brown

Oct 17, 2017

How to Create a Disk Image from a Folder or Connected Device

Save your data from a folder or connected device in a disk image. This is our second post on disk...

Jon Brown

Oct 12, 2017

How to Remove Programs from Your Mac's Status Bar

Has your Mac Status or Menu bar become too crowded that it is no longer useful? Here are some tips...

Jon Brown

Sep 24, 2017

How To Archive an Old User Account as a Disk Image

Sometimes it’s best to wipe your hard drive and start afresh if you’ve been troubleshooting a problem for a while....

Jon Brown

Sep 23, 2017

How to use WiFi Calling

How to use WiFi Calling from ATT / Verizon on Your iPhone All four major U.S. cellular carriers support Wi-Fi...

Jon Brown

Sep 22, 2017

Why are my Text Messages Blue or Green?

While text messaging your friends and family, you’ve noticed some iPhone messages are blue or green. When you text message...

Jon Brown

Sep 19, 2017

Apple Plans to Spend $1 Billion on Original Programming

Apple Plans to Spend $1 Billion on Original Programming for its new TV Shows Apple is a new player in...

Jon Brown

Sep 17, 2017

Information about Face Recognition Software

Information about Face Recognition Software on Apple’s new OLED iPhone X Surfaces Facial recognition is expected to replace Touch ID...

Jon Brown

Sep 16, 2017

Making it safe.

Although macOS is more secure than most other operating systems, the increasing user base for macOS is drawing in hackers....

Jon Brown

Sep 1, 2017

Quickly free up space on your iPhone or iPad

If you own an iPhone or an iPad you will be well aware of the limitations of your device when...

Jon Brown

Aug 28, 2017

Clear Up Your Cache on Your iPhone or iPad & Improve Speed

Downloading the latest apps you love and taking a lot of photographs may soon fill up your iPhone or iPad...

Jon Brown

Aug 24, 2017

Using Back to My Mac like a Boss

Having a workstation (Desk?) as such is part and parcel of being an IT professional, you need somewhere to keep...

Jon Brown

Aug 19, 2017

How To Sign a PDF Using Pre-view or QuickLook on Your Mac

Your Mac makes it easy to sign documents - a common task that is often tedious - by using Preview...

Jon Brown

Aug 10, 2017

How To Use Internet Sharing

You can share your Internet connection on your Mac with others locally. Your Mac makes it easy to share your...

Jon Brown

Aug 8, 2017

Apple’s Testing Autonomous Driving Systems for the Lexus

CEO Tim Cook emphasized Apple’s interest in the technology during the Q3 earnings call Monday. For a while, it’s been...

Jon Brown

Aug 7, 2017

How to master the Application Switcher is OSX

In this week’s how to I’m going to go over one of the basics in macOS Sierra, the App switcher...

Jon Brown

Aug 6, 2017

Two-factor authentication with Apple ID

Apple ID has included 2FA (Two-factor authentication) on macOS and iOS devices for some time and it is strongly advised...

Jon Brown

Jul 31, 2017

Using Nightshift on your Mac

If like myself you often find yourself working late into the night on your Mac you can find your eyes...

Jon Brown

Jul 27, 2017

Quickly Share and Transfer Files between iPhones, iPads and Macs

You can easily share and transfer files between iPhones, iPads and Macs. AirDrop uses Bluetooth LE to discover connections and...

Jon Brown

Jul 21, 2017

How To Set Up Your New Apple TV

You’ve opened the box and here’s what you can do next to get your Apple TV set up and running....

Jon Brown

Jul 18, 2017

Keeping your files safe

Back in 2008 I was burgled and lost a MacPro G5, on that Mac I had been working for months...

Jon Brown

Jul 14, 2017

Mastering the Finder

The macOS finder which powers the desktop, file manager, and more it’s likely to be your most used app, Apple...

Jon Brown

Jul 8, 2017

How To Change the Default Application that Your Mac Opens a File With

Your Mac makes it easy to do things by opening up any files you click on right away, using default...

Jon Brown

Jul 6, 2017

Copy and paste like a Pro

Basic copy and paste on a Mac has not changed much since the 1990s, Right click copy or ⌘ Command...

Jon Brown

Jul 1, 2017

How To Find an Old Password Using Keychain Access

Retrieving an old password that you have forgotten may seem difficult at first, but in most cases, can be done...

Jon Brown

Jun 25, 2017

Keeping your Mac Cool

Disclaimer: Great care should be taken when altering the behavior of the cooling fans if you overheat your Mac for...

Jon Brown

Jun 22, 2017

Roundup of 3 Fast & Clever Mac Tips and Tricks

Roundup of 3 Fast & Clever Mac Tips and Tricks Here are three macOS 10 tips, tricks and shortcuts to...

Jon Brown

Jun 17, 2017

Using Photos in Mac OS Sierra to create Smart Albums

Using Photos in Mac OS Sierra to create Smart Albums Photos has been included with OS X since Yosemite 10.10.3...

Jon Brown

Jun 16, 2017

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Category: Tips

How to Avoid Embarrassment During Online Presentations or Screen Sharing

Jon Brown

Don't Store Confidential Files in Online File Sharing Services

Jon Brown

Archive Email to Avoid Mail Quotas, Improve Performance, and Reduce Clutter

Jon Brown

Apple Hid the Proxy Icon in Big Surs Finder Heres How to Reveal It

Jon Brown

Choose Your Preferred Default Web Browser and Email App in iOS and iPadOS 14

Jon Brown

Having Trouble Finding Files on Your Mac Heres How to Reset Spotlight

Jon Brown

Its Time to Consider Upgrading to macOS 11 Big Sur

Jon Brown

Welcome Nikki Lewis Mac Expert at Grove Technologies

Jon Brown

PostScript Type 1 Fonts Losing Support This Year Heres What to Do

Jon Brown

Manage Your Apple Purchases and Subscriptions on the Mac and iPhone

Jon Brown

Stop Apple Watch Timer Alerts with a Press of the Digital Crown

Jon Brown

Web Ads Making the Best of a Lose Lose Scenario

Jon Brown

When Asking about Phishing Email, Make Sure to Write Separately Too

Jon Brown

Keep iPhone 12 and MagSafe Accessories Away from Pacemakers

Jon Brown

M1 Macs and Silver Sparrow Malware

Jon Brown

Keep Your Mac Quiet at Night and During Presentations with Do Not Disturb

Jon Brown

Home Sharing Lets You Access Media on Your Mac from Other Local Apple Devices

Jon Brown

Reclaim Local Storage Space by Removing iCloud Drive Downloads

Jon Brown

Forget Adobe Acrobat Preview May Be All You Need to Work with PDFs

Jon Brown

Want an Early Warning System for COVID-19 Infections Install NOVID

Jon Brown

Getting Started with 1Password

Jon Brown

Welcome Mikaela Donelan to Grove Technologies!

Jon Brown

What Are Those Orange and Green Dots in Your iPhone's Status Bar?

Jon Brown

Apple Provides Sensible Device and Data Access Safety Advice

Jon Brown

M1 Based Macs Have New Startup Modes, Here's What You Need to Know

Jon Brown

Apple Expands the AirPods Line with AirPods Max Headphones

Jon Brown

Need to Save Bandwidth on Your iPhone- Try Low Data Mode

Jon Brown

Happy One Year Workiversary Tiara Thornton!!

Jon Brown

8 Ways Apple Improved the Camera App in iOS 14

Jon Brown

Some New iOS Features You May Have Missed

Jon Brown

5 New Years Resolutions That Will Improve Your Digital Security

Jon Brown

Not Enough Space to Install iOS 14 or iPadOS 14? Try This Approach

Jon Brown

Pinch to Zoom in All Photos View in iOS 14