Mac Support Tips & Tricks Blog

Grove Technologies Blog

Install VLC Media Player on your Mac-Header
Jon Brown

Jon Brown


Install VLC Media Player on your Mac

QuickTime is great, but it won’t play an AVI file out of the box or the lesser-known MKV for example. And with the introduction of MacOS Catalina we have had to say goodbye to our beloved QuickTime 7. QuickTime 7 offered the Pro version for a one time payment which basically upgraded the standard QuickTime player adding many useful video editing features and import / export options, I’m still using it to this day! Just not on a Mac running Catalina. If you try to open an .avi file or...

May 22, 2020

iPhone Not Charging Reliably- Clean Its Lightning Port with a Toothpick-Header
Jon Brown

Jon Brown


iPhone Not Charging Reliably- Clean Its Lightning Port with a Toothpick

If you’re plugging your iPhone in regularly but getting low-battery warnings when you shouldn’t, consider the possibility that something is preventing your iPhone from charging successfully while plugged in. If there’s no lightning bolt badge on the battery icon when the iPhone is plugged in, that’s a sure sign that no power is reaching the device. Another hint that failures could be happening intermittently would be a lack of charging in the Last Charge Level graph in Settings > Battery when you know the iPhone was plugged in. Luckily, the...

May 21, 2020

No More Lightning Port-Header
Jon Brown

Jon Brown


No More Lightning Port

If like me Apple’s move from the original 30-pin port in 2012 to the Lightning ports you saw this as a positive move, the Lightning connector being a much more user-friendly connector. Next they took away the home button and the headphone socket, the home button going in favour of a larger screen was no real hardship once you learnt the new interface. However losing the headphone jack was a real annoyance for some people, as a compromise Apple provided a free lightning headphone set with new iPhones, sadly this...

May 20, 2020

Do You Know Who Can Track Your Location? It's Worth Checking Periodically-Header
Jon Brown

Jon Brown


Do You Know Who Can Track Your Location? It's Worth Checking Periodically

Sharing your location works well when you’re out with friends or family and want everyone to be able to see where everyone else is. It’s easy to enable in various spots in iOS 13—in Messages, in Contacts, in the Find My app, and so on. You can share your location for an hour, until the end of the day, or indefinitely, but beware of this final option. If you’re with a group for a weeklong trip, for instance, sharing indefinitely makes sense, but it’s easy to forget to turn it...

May 19, 2020

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